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Trafford Centre

Trafford Center Ltd | Management Suitek, Trafford M17 8AA, England
+44 161 749 1717
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87%
Ranked #5 of 13 Attractions in Trafford
Type: Malls, Shopping
Activities: Shopping, Dining
Owner description: Britains largest indoor shopping center consists of more than 200 shops, a 1600-seat food court, a...
More attraction details
Attraction details
Type: Malls, Shopping
Activities: Shopping, Dining
Hours:
Sun 12:00 pm - 6:00 pm
Mon - Fri 10:00 am - 10:00 pm
Sat 9:00 am - 9:00 pm
Owner description: Britains largest indoor shopping center consists of more than 200 shops, a 1600-seat food court, a twenty screen cinema, an eighteen lane bowling alley and a huge selection of restaurants. We have SEALIFE and LEGOLAND Discovery Centre at Barton Square, the first Selfridges outside of London, a flagship Next store, John Lewis, Debenhams, M&S, plus dozens of boutique stores from L'Occitane to Lush, and from Pandora to Pink to Patisseria Valerie.

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696 reviews from our community

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    49
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1 review
4 of 5 stars Reviewed December 24, 2014 NEW

The grotto was amazing! I wasn't looking forward to the visit as I'd read the reviews on here a couple of days ago - all were terrible. To say expectations were low was an understatement! But when we arrived it was very different to the experience that others seem to have had earlier in the month...for a start, there was... More 

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Manchester, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 22, 2014 NEW

Over priced, disorganised and the santa we saw was unrealistic and just wanted to get the children in and out as quickly as possible. As we walked in as a family, he told the helper while I am doing this get the presents ready. He said to my youngest what do you want, what else and what else. Then to... More 

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TheTraffordCentre, Public Relations Manager at Trafford Centre, responded to this review

Hello Jill - I’m really very sorry indeed to hear that our Grotto was not up to your expectations on the day you visited. Sadly your experience has not been up to our usual high standards, and we sincerely apologise for this. If you would like us to look at your complaint, please send an email to traffordcentre.cstl@intu.co.uk detailing your... More 

1 review
2 of 5 stars Reviewed December 21, 2014 NEW via mobile

We took out four young children to see Santa today and all I can say is we would never go back to this! We booked online thinking it would save queuing times but we might as well have just turned up and payed saving us £2.50 online charge. We still had to que for a good while. The write a... More 

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TheTraffordCentre, Public Relations Manager at Trafford Centre, responded to this review

Thanks very much for your review, we do appreciate your feedback. I’m really very sorry indeed to hear that our Grotto was not up to your expectations on the day you visited. Sadly your experience has not been up to our usual high standards, and we sincerely apologise for this. If you would like us to look at your complaint,... More 

Top Contributor
70 reviews 70 reviews
47 attraction reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 21, 2014 NEW

Went here with the girlfriend for a spot of shopping before our flight to Orlando. As you can guess she loved it as she likes shopping there were plenty of shops and restaurants to choose from but as for me i think an hour is plenty long enough but the girlfriend was here with me in toe for about 3... More 

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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed December 20, 2014 NEW

New to Trafford centre and having a car park as huge as it was, it was difficult to remember where we parked our car. Just to make aware.. The customer services team members helped us locate our car which was highly appreciated!! Definitely exceeded my expectations and also escorted us to the car and were very understanding of our situation..... More 

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TheTraffordCentre, Public Relations Manager at Trafford Centre, responded to this review

Thanks for your lovely review - we are only too pleased to help! Best wishes, Justin @ intu Trafford Centre More 

1 review
1 of 5 stars Reviewed December 20, 2014 NEW via mobile

I visited the grotto yesterday with my son and i dont see how people cam day its good stuck in a cue for 20 mins to see a santa who just wanted to get us out.then waiting to buy a photo another 30+ mins waiting poor poor grotto amd poor organisation

Was this review helpful? Yes
TheTraffordCentre, Public Relations Manager at Trafford Centre, responded to this review

Thanks very much for your review, we do appreciate your feedback. I’m really very sorry indeed to hear that our Grotto was not up to your expectations on the day you visited. Sadly your experience has not been up to our usual high standards, and we sincerely apologise for this. If you would like us to look at your complaint,... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 18, 2014 NEW via mobile

Totally agree with previous review. We booked to see Santa for our sons 2nd birthday. Travelled over an hour for a pre booked and paid for slot only to be queueing 15 mins to get in. Once inside with a group of about 30 others you're shown snips of snowdog film whilst some woman poorly tells a story. She seemed... More 

Was this review helpful? Yes 3
TheTraffordCentre, Public Relations Manager at Trafford Centre, responded to this review

Dear Dollydelly - thanks very much for your review, we do appreciate your feedback. I’m really very sorry indeed to hear that our Grotto was not up to your expectations on the day you visited. Sadly your experience has not been up to our usual high standards, and we sincerely apologise for this. If you would like us to look... More 

Barrie, Canada
Senior Contributor
28 reviews 28 reviews
8 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 18, 2014 NEW

a shoppers dream with designer stores and restaurants close by the infamous Coronation St.TV set and very frequently, the cast members wonder through here.

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Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 17, 2014 via mobile

There are no words to describe how much I love going shopping to the Trafford Centre there is every shop you could think of no matter what you need, undercover so no need to worry about the weather! Everyone should visit.

Was this review helpful? Yes
TheTraffordCentre, Public Relations Manager at Trafford Centre, responded to this review

We're so glad you love your visits here! See you again soon! Justin @ intu Trafford Centre More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 15, 2014 via mobile

Visited Santas grotto today for the 3rd running at the Trafford centre... What on earth has happened?! The story was totally un interesting and the narrator spent half the time chatting in her armchair with another visitor?! Then herded through into the narrowest of corridors surrounded by snowmen that were supposed to keep my 1&3 year old entertained for 40... More 

Was this review helpful? Yes 2
TheTraffordCentre, Public Relations Manager at Trafford Centre, responded to this review

Hello Kaylesee - I’m really very sorry indeed to hear that our Grotto was not up to your expectations on the day you visited. Sadly your experience has not been up to our usual high standards, and we sincerely apologise for this. If you would like us to look at your complaint, please send an email to traffordcentre.cstl@intu.co.uk detailing your... More 

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?