Checkin time stated during reservation 3:00 p.m. Arrived 2:45. Told room wouldn't be ready till 4:00. Came back at 4:00-checked in. Family Wing-Went up to room. Room hadn't been serviced. Clean sheets placed in room but dirty towels strewn about & dirty sheets on bed. Called down to front desk @ 4:15. Complained. They said they would service the room.... more
