We were quoted one rate, but then at checkout we quoted a higher rate. Manager was unavailable to correct. Still waiting for correction. Numerous problems with electronic keys in getting access to room. We had three sets of keys before getting one that worked. Jacuzzi in room is very nice. However, it is too small (outside dimensions are only 42x54.... more

We travel to Ludington alot and I discovered Lucianos's last year and loved it, but I was very disapointed at the sheer rudeness of the girls who work there over the labor day weekend 2008, my 20 min wait turned into 1hour and 15 min, we were patient and just asked severel times how much longer, The girl was extremely... more