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The reservation clerk, though very nice, did not know how to look up our reservation in the computer. She had to call the manager, who was not onsite, to find out the instructions. She also did not have the passcode for the wi-fi access, and that required another call to the manager. Once I had the passcode the internet service... more
What a wonderful time we had watching Holdiay Inn and White Christmas at the Genesee Theater ! It was wonderful.. It was the first time I had seen the old classics on a big screen. While watching them for years on television with family, it was wonderful on the big screen. The Theater brought it all to life. Young and... more
I booked this hotel on a last minute decision to visit my nephew at Great Lakes Naval Base for the Thanksgiving holiday. After recieving the name of the hotel from Hotwire, I did a little research and came up with some negative reviews. I was a little concerned. The biggest complaint was the lack of customer service. I have to... more
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