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We stay in this hotel each time we come to Chicago to visit our son. It is find for our needs, but could stand some up-dating. The hall and room rugs are old and worn. There are no pictures on the hallway walls. Just replacing the rugs and putting some decorations on the walls would dramatically improve the appearance of... more
We are new to Des Plaines and had dinner tonite at Olivetti, while the staff that greeted us were very friendly, our waiter was less then attentive our entire meal. We had to ask for refills of our drinks, he never inquired. We only learned about the specials of the night from another wait staff who was waiting on the... more
Taking the train to the restaurant, we were expecting a wonderful, kid-friendly dining experience and we were extremely disappointed. The woman who was obviously the owner was very grumpy and openly rude to everyone in our dining party. She stood next to our table flipping the rag in her hand to let us know she was ready to turn the... more
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