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Great Hotel, immaculate rooms, very helpful reception staff! Walked in off the street and got a reasonably price straight up, no silly prices and bargaining... professional 4 star service with English speaking reception staff. This was a gem at the end of our overland trip through small villages from Guilin! more
On arrival after a delayed flight from Guilin , we were disappointed to find the reception understaffed(only one member present). There was no one at the designated SPG check in and we were told to proceed to the other counter instead. we were neither greeted with a smile nor a greeting of any sort. While awaiting registration, a group of... more
this hotel claim to be 5 star, but cannot even provide basic necessity to guest! when ask them they said we have the service and we are 5 star hotel!!! the room is not so clean with stain on carpet, old funiture and cannot provide guest an english newspaper!!! only two english newspaper available in this hotel one at business... more
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