This is one of the better hotels I have stayed here in Malaysia. The food is great, the rooms are nice though a bit dated and service is prompt. We had a problem with the toilet bowl which took two plumbers to fix but no drama there. I don't like the attitude of the staff at the reception - does... more

We booked a sea view Club level room through Hyatt.com for nine days in May/June, but since the hotel was a true disappointment, we left after four nights. Rooms were noisy as if they had cardboard walls, staff and guests yelling in the hallways, there is no such thing as a real non-smoking room at this hotel, and the airconditioning... more

The view from the room is nice and u can see the sun rising just at the balcony of your room. rooms are spacious and clean. hot water available 24-hr. customer service is good. more

Spent 1 night in Cherating Holiday villa. It is situated about 10 minutes drive from Kampung cherating lama where Impiana and Cleb Med is. The resort has great, clean, soft and white sandy beach with calm clear water. Great for a swim and relaxation by the beach with strong cool sea breeze. There is not much facilities at Holiday Villa... more

Spent 2 night in Swiss garden after coming down from Cherating. Overall, my family and i are quire impress with the resort. The resort is well design and well furnish. The resort is clean and the staff are friendly. They have 2 big pool ( adult, baby pool and a jaccuzi) which is facing the sea. The sea which is... more

Our family arranged yet another gathering there. I must admit, its a great place for kids and teenagers. In fact, they got a room very close to the dining place for our aged parents. Plus the free flow of beer and drinks throughout the day! Did I mention free Internet in the room? The jungle walk to Pantai beach is... more

I have tried to book this resort on numerous times but not able as it always full. I decided to book this place 2.5 months ago and finally was there from 13 June till 15 June (3 days 2 nights). I have stayed at others at Cherating and Kijal. Finally ... All rooms are facing the sea and about 250... more

During school holidays, we decided to try out Club Med as we have heard of the resort but never had a chance to try it. We went for a 5 days 4 nights package. Reached the resort around 6pm after driving for nearly 6 hrs. For the next few days, the kids have their own programme from 9.30am till 5.30pm... more

Overall I liked this hotel.The only thing that irked me was the fact that the reservation desk gave me the wrong rate. I was given a special weekend rate but when i checked in, the front desk told me that the rate is a special discount given only to Malaysian civil service employees. Take home message, never believe anything you... more

Rooms should have been better maintained and upkept. Noise insulation of the room was not good and the rooms had water marks on the walls. Toilet looked very old. Swimming pool tiles were broken and floors were slimy. Toilets by the pool were in a bad state and dark. Unable to order food by the pool as the staff were... more

Since most of the hotel had been fully booked, so I decided to stay in this hotel. I've took a family room. The rate was just RM170 during weekend compared to others same star hotel at Kuantan will cost RM150 for its superior. When I open the door, waaahhh..........it is spacious. 'As big as' and 'as equipped as' a Junior... more

Arriving about 2:45pm in the afternoon on 10th June 2009. After 3pm, the receptionist still did not give me the room key. Understand as they are fully booked the night before. But they should'nt extend late check out for thier guest as they already having back to back situation. Get in to the room about 3:25pm, when I step in... more

I with my colleagues, had an official trip to Kuantan, and had to stay in this hotel. Though this hotel was not known to us, while booking, however, we realized we had made a very good choice. The swimming pool is great, with a water fall and a restaurant overlooking this swimming pool. I stayed for 2 nights and 2... more

I have stayed here before, in Aug 2007. The Hotel is about 30km north of Kuantan, well signposted. Rooms are standard for Malaysian 4-star resorts (good build, could do with better maintenance). There is not much to do at the Hotel (2 restaurants, a non-happening disco), but the beach is clean, well shaded, and the beach bar has good service.... more

Very soothing location near the beach. Very noisy as it is very popular for tour packages more

Excellent beach resort hotel. Good food and very friendly service. more

Only stayed one night on business visit to area. About 45m-1hr drive from airport. Check in (7pm-ish) was efficient. Room was clean but very jaded - standard brown painted woodwork, old furniture, scratched parquet floor, old bathroom fittings. There was what looked like condensation on the floor and the bed linen felt damp. Could be the air con had not... more

Second visit in just over 18 months and I must admit that we preferred this visit. Spent a couple of nights at the newly refurbished Superior Deluxe Seaview room with mates from New Zealand. The Impiana basically renovated and joined 2 rooms to make 1 junior suite ... a separate lounge with very small TV and American Queen 4-poster bed.... more

I stayed there 5 nights with friends and it was one of the most relaxing holidays we all had in a while. The Resort is huge, with 2 beaches, 2 restaurants with amazing food and the setting is just breathtaking (think jungle with monkey and a never-ending beach). The staff was very friendly (had great time playing tennis againt the... more