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(13 votes) 
booked here through thomas cook, never again, arrived to a hotel in darkness and a man asleep on the sofa! when he showed us to our room the shower didnt work properly and the drains were blocked. reported this to the hotel staff at 10am the following morning, that evening at 11.30pm the staff decided to let themselves into our... more
I stay in Diamond with my friend, super super, good food frendly and hilarious service, poolbar was super. Next year, here we come!!!!!! more
Don't bother coming here! We paid for a 5 day stay and the "pool heater was down" for 3 days. Then, when I complained the response was that "that happens." There was no one I could speak to because they kept placing me on hold and said "the managers were away for the holidays". They told me that they would... more
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