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TripAdvisor Rating

3.0 of 5 stars 17 ratings 47% recommend

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Traveler ratings for TUIfly

3.0 of 5 stars Value
3.0 of 5 stars Check-in experience
2.0 of 5 stars Punctuality
3.0 of 5 stars Baggage handling
3.0 of 5 stars Seat comfort
2.0 of 5 stars In-flight service
1.0 of 5 stars In-flight amenities
2.0 of 5 stars Reasonableness of fees

About TUIfly

TUIfly is a German, low-cost carrier headquartered in Hannover, Germany. Formed in 2007 by the merger of Hapag-Lloyd Express and Hapagfly, TUIfly provides scheduled and charter services to cities, particularly leisure destinations, in Europe, Asia, Africa and the Americas. TUIfly operates its hubs and focus cities at Cologne Bonn Airport, Düsseldorf Airport, Frankfurt Airport, Hamburg Airport, Hannover Airport, Munich Airport, Stuttgart Airport and Zweibrücken Airport.

TUIfly is part of the TUI Travel group, which is a leader in the tourism industry with its portfolio of approximately 7 airlines and 150 aircraft.

Class of Service

TUIfly offers two classes of service on its flights.

Premium Economy

Passengers traveling in Premium Economy enjoy dedicated check-in at select airports, priority boarding and priority baggage handling. On-board, passengers enjoy complimentary meal and beverage service and extra space as middle seats are kept empty.

Economy Class

Economy Class passengers can reserve a seat up to 48 hours before departure for a fee. Additionally, on many flights you can reserve an XL seat at the emergency exit.

Food and Drink

Passengers traveling in Premium Economy receive a complimentary gourmet meal, including alcoholic beverages. Economy passengers can purchase drinks and snacks on shorter flights or pre-order snacks and meals from the Smile Bistro. On longer flights, Economy passengers enjoy complimentary meal and beverage service.


Television programs are shown on flights of at least 1.5 hours, and films will be shown on longer flights. Approximately four channels of in-flight audio are also available.

View TUIfly seat maps at SeatGuru.com.

Aircraft seat map

The Fleet

TUIfly's fleet includes the following aircraft types*:

B737-700 and -800
There are more than 35 737s in TUIfly's fleet, and they are operated in multiple configurations.

*Please note that TUIfly has several configurations of a specific aircraft type, so please check SeatGuru for seat map information and recommendations on the best seats for your flight.

Customer Loyalty Program

bluemiles is TUIfly's frequent flyer loyalty program.

  • You can earn miles by flying TUIfly.
  • Miles can be redeemed for travel awards.
  • Miles will expire 24 months after they are credited to your account.
  • GoldClub level is attained by earning 40,000 status miles within 12 months.
    • Perks for GoldClub members include free seat reservations and an extra baggage allowance.
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