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TripAdvisor Rating

4.0 of 5 stars 464 ratings 73% recommend

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Traveler ratings for WestJet

3.0 of 5 stars Value
4.0 of 5 stars Check-in experience
4.0 of 5 stars Punctuality
4.0 of 5 stars Baggage handling
3.0 of 5 stars Seat comfort
3.0 of 5 stars In-flight service
3.0 of 5 stars In-flight amenities
3.0 of 5 stars Reasonableness of fees

About WestJet

WestJet, Canadian's leading low-cost carrier, provides service to more than 70 destinations in Canada, the United States, Mexico and the Caribbean. WestJet was founded in 1996 and is headquartered in Calgary. WestJet operates its hubs and focus cities at Calgary International Airport (YYC), Toronto Pearson International Airport (YYZ), Edmonton International Airport (YEG), Winnipeg International Airport (YWG) and Vancouver International Airport (YVR).

Class of Service

WestJet provides one class of service on its flights.

  • All passengers enjoy leather seats.
  • You can select your seat, including an exit row seat, for a fee when you purchase your ticket. Seats may be selected for free between 24 hours and 30 minutes before your scheduled departure.
  • Depending on your destination, lounges are available for a fee before your flight in select cities, including Vancouver, Calgary, Toronto, Montreal and Quebec City.

Food and Drink

On flights over 1 hour, passengers enjoy complimentary non-alcoholic beverages and snacks. On flights over 1 hour and 40 minutes, additional snacks are available for purchase, and on flights over 2 hours and 30 minutes, passengers may purchase a variety of sandwiches from the buy-on-board menu. Alcoholic beverages are also available for purchase on most flights over 45 minutes.


Most of WestJet's aircraft offer personal seatback entertainment with 24 channels of live television. On flights that are 2 hours and 30 minutes or longer, passengers can watch the latest Hollywood blockbusters for a fee. Live television is offered on flights throughout Canada and most of the continental United States.

View WestJet seat maps at SeatGuru.com.

Aircraft seat map

The Fleet

B737-600, -700 and -800*

  • Three-by-three configuration
  • The B737-600s, -700s and -800s seat up to 119, 136 and 166 passengers, respectively
  • More than 90 aircraft in the WestJet fleet

*Please note that WestJet might have several configurations of a specific aircraft type, so please check SeatGuru for seat map information and recommendations on the best seats for your flight.

Partner Airlines

WestJet has codeshare agreements or interline agreements with many other airlines, including the following:

  • Air France
  • Dragonair
  • Alitalia
  • El Al
  • American Airlines
  • Emirates
  • British Airways
  • JAL
  • KLM
  • Cathay Pacific
  • Korean Air
  • China Airlines
  • Qantas
  • China Eastern
  • Skywest
  • Delta Air Lines

Customer Loyalty Program

Frequent Guest Program is WestJet's frequent flyer loyalty program.

  • You can earn WestJet dollars by spending money on WestJet flights. The WestJet dollars act as a rebate where the percentage amount is determined by how much you spend with WestJet on an annual basis.
  • WestJet dollars can also be accrued by using the WestJet RBC® MasterCard.
  • WestJet dollars can be redeemed to reduce the cost or pay the full fare of a ticket on WestJet.
  • WestJet dollars are valid for a period of 5 years from the end of the Qualifying Year in which the WestJet dollars were earned. You can extend the validity of WestJet dollars for a fee.
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