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SriLankan Airlines

TripAdvisor Rating

3.0 of 5 stars 179 ratings 53% recommend

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Traveler ratings for SriLankan Airlines

3.0 of 5 stars Value
3.0 of 5 stars Check-in experience
3.0 of 5 stars Punctuality
3.0 of 5 stars Baggage handling
3.0 of 5 stars Seat comfort
3.0 of 5 stars In-flight service
2.0 of 5 stars In-flight amenities
3.0 of 5 stars Reasonableness of fees

About SriLankan Airlines

Sri Lankan Airlines is the flag carrier of Sri Lanka. Founded in 1979, the airline is headquartered and operates its hub at Bandaranaike International Airport near Colombo and Mattala Rajapaksa International Airport. Sri Lankan Airlines provides service to Asia, the Middle East, Africa, Australia, North America and Europe.

Class of Service

Sri Lankan Airlines provides two classes of service on many of its flights.

Business Class

Passengers traveling in Business Class enjoy complimentary food and beverages service and personal seatback video entertainment on A330 and A340 aircraft. On select A330s, Business Class passengers enjoy lie-flat seats, while other aircraft feature recliner seats.

Economy Class

Economy Class passengers enjoy personal seatback video screens on A330 and A340 aircraft and complimentary meal and beverage service on select flights.

Food and Drink

Complimentary meal and beverage service is provided on select flights. The menu on SriLankan Airlines' flights features both Eastern and Western dishes. Business Class passengers can pre-order special meals up to 48 hours in advance of their flight.


Passengers traveling on SriLankan Airlines' A330s and A340s enjoy personal video screens with 16 video channels, 22 audio channels and more than 15 video games. On select A330s and A340s, Business Class passengers also enjoy individual video players that are preloaded with over 30 movies.The AVOD in-flight entertainment system has the latest Audio / Video On Demand function with games

In-Flight Technology

SriLankan Airlines' A330s and select A340s provide in-seat satellite phone service for a fee. Passengers also have access to an on-board fax machine and a laptop charging station.

View SriLankan Airlines seat maps at SeatGuru.com.

Aircraft seat map

The Fleet

Sri Lankan Airlines' fleet includes the following aircraft types:

SriLankan Airlines' fleet includes more than 8 A320s, which are used on short haul flights and have a two-class configuration.
There are approximately 7 A330s in Sri Lankan Airlines' fleet, and they provide two classes of service.
SriLankan Airlines operates more than 6 A340s on long haul routes in a two-class configuration.
De Havilland Twin Otters
SriLankan Airlines' fleet includes De Havilland Twin Otters, which are turboprop aircraft.

Partner Airlines

SriLankan Airlines codeshares with several other airlines, including the following:

  • Air Canada
  • Royal Jordanian
  • Alitalia
  • Air India
  • saudi Arabian Airlines
  • Etihad
  • Malaysia Airlines
  • Mihin Lanka

Customer Loyalty Program

FlySmiles is SriLankan Airlines' frequent flyer loyalty program.

  • You can earn miles by flying SriLankan Airlines and its airline partners.
  • Miles can also be accrued by purchasing products or services from participating hotel, car and retail partners and by using an affiliated credit card.
  • Miles can be redeemed for travel awards.
  • Miles expire after three years in either June or December.
  • Membership levels are Blue, Silver and Gold. Blue is the entry level for all FlySmiles members. Silver and Gold membership levels are attained by flying 25,000 and 50,000 tier miles or 20 and 40 sectors, respectively, on qualifying flights in a 12-month period.
    • Perks for Silver and Gold members include lounge access, bonus mileage and wait list priority.
  • You can buy miles for a fee.
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