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Tap Air Portugal

TripAdvisor Rating

3.0 of 5 stars 212 ratings 51% recommend

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Traveler ratings for Tap Air Portugal

3.0 of 5 stars Value
3.0 of 5 stars Check-in experience
3.0 of 5 stars Punctuality
3.0 of 5 stars Baggage handling
3.0 of 5 stars Seat comfort
3.0 of 5 stars In-flight service
2.0 of 5 stars In-flight amenities
3.0 of 5 stars Reasonableness of fees

About Tap Air Portugal

TAP Portugal is the national airline of Portugal. Founded in 1945, TAP provides service to more than 75 destinations in more than 30 countries in Europe, Africa, North America and South America. TAP is headquartered in Lisbon and operates its hubs and focus cities at Lisbon Portela Airport, Francisco de Sá Carneiro Airport and Madeira Airport.

Class of Service

TAP provides two classes of service on its flights.

Executive Class

Passengers traveling in Executive Class enjoy angled lie-flat seats on TAP's A330s and A340s and recliner seats on other Airbus aircraft. Executive Class passengers also enjoy complimentary meal and beverage service, amenity kits, lounge access, expedited security screening where available, and, on select aircraft, personal video screens and noise canceling headphones.

Economy Class

Economy Class passengers enjoy complimentary food and beverage service and, on select flights on A330 aircraft, entertainment systems with audio and video on demand.

Food and Drink

TAP Portugal provides complimentary food and beverage service to passengers on select flights. Executive Class passengers enjoy meals designed by top Portuguese chefs, as well as a selection of Portuguese wines.

Entertainment

On select A330s, all passengers have entertainment systems with audio and video on demand, featuring a choice of over 20 films, news, games, music and audio-books. On other A330 aircraft and A340 aircraft, Executive Class passengers enjoy personal televisions, and Economy Class passengers can view video entertainment on overhead screens. Video entertainment on overhead screens is also available on A319, A320 and 321 aircraft, depending on the length of the flight. Passengers may also choose from 12 audio channels on A330 and A340 aircraft.

In-Flight Technology

Executive Class passengers have in-seat AC power outlets on A330 and A340 aircraft. Satellite phone service is available for a fee to Executive Class passengers on select A330 aircraft.

View Tap Air Portugal seat maps at SeatGuru.com.

Aircraft seat map

The Fleet

TAP's fleet includes the following aircraft types*:

A319, A320 and A321
TAP operates more than thirty-five A319s, A320s and A321s in a two-class configuration.
A330
TAP's fleet includes more than ten A330s, which are configured with two classes of service.
A340
There are approximately four A340s in TAP's fleet, and they can seat up to 274 passengers in a two-class configuration.

*Please note that TAP might have several configurations of a specific aircraft type, so please check SeatGuru for seat map information and recommendations on the best seats for your flight.

Partner Airlines

TAP Portugal is a member of the Star Alliance network, whose member airlines include:

  • Adria Airways
  • Aegean Airlines
  • Air Canada
  • Air China
  • Air New Zealand
  • ANA
  • Asiana Airlines
  • Austrian
  • Blue1
  • bmi
  • Brussels Airlines
  • Croatia Airlines
  • EGYPTAIR
  • Ethiopian Airlines
  • LOT Polish Airlines
  • Lufthansa
  • Scandinavian Airlines
  • Singapore Airlines
  • South African Airways
  • Spanair
  • SWISS
  • TAM Airlines
  • TAP Portugal
  • THAI
  • Turkish Airlines
  • United
  • US Airways

TAP has codeshare agreements with many Star Alliance airlines and several other airlines, including the following:

  • Alitalia
  • SATA International
  • TACV Cabo Verde Airlines
  • Ukraine International Airlines

Customer Loyalty Program

Victoria is TAP's frequent flyer loyalty program.

  • You can earn miles by flying TAP, Star Alliance airlines and other airline partners.
  • Miles can also be accrued by purchasing products or services from participating hotel, car and retail partners and by using an affiliated credit card.
  • Miles can be redeemed for travel awards.
  • Miles are valid for three years from the date of collection. The validity of the miles may be extended for a fee.
  • Membership levels are Miles Winner, Silver Winner and Gold Winner. Miles Winner is the entry level for all Victoria members. Silver Winner and Gold Winner membership levels are attained by flying 30,000 and 70,000 Status Miles or 25 and 50 segments, respectively, on qualifying flights in your membership year.
    • Perks for Silver Winner and Gold Winner members include priority standby, mileage bonuses and lounge access.
    • Silver Winner members have Star Alliance Silver status when traveling on Star Alliance airlines.
    • Gold Winner members are recognized as Star Alliance Gold members when traveling on Star Alliance airlines and have access to Star Alliance members' owned lounges with the Star Alliance Gold logo at the entrance when traveling on flights operated by Star Alliance member airlines.
  • You can buy and transfer miles for a fee.
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