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China Eastern Airlines

TripAdvisor Rating

2.0 of 5 stars 134 ratings 36% recommend

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Traveler ratings for China Eastern Airlines

2.0 of 5 stars Value
3.0 of 5 stars Check-in experience
2.0 of 5 stars Punctuality
2.0 of 5 stars Baggage handling
2.0 of 5 stars Seat comfort
2.0 of 5 stars In-flight service
2.0 of 5 stars In-flight amenities
2.0 of 5 stars Reasonableness of fees

About China Eastern Airlines

China Eastern Airlines is a Chinese airline headquartered in Shanghai. Founded in 1988, China Eastern provides air service to more than 150 destinations in China, Japan, Korea, Southeast Asia, Europe, the Americas and Oceania. China Eastern operates its hubs and focus cities at Kunming Wujiaba International Airport, Shanghai Hongqiao International Airport, Shanghai Pudong International Airport, Xi’an Xianyang International Airport, Beijing Capital International Airport, Hefei Luogang International Airport, Nanjing Lukou International Airport, Ningbo Lishe International Airport, Shijiazhuang Daguocun International Airport, Taiyuan Wusu Airport, Wuhan Tianhe International Airport and Wuxi Shuofang Airport. China Eastern was the first stock exchange listed company in Chinese civil aviation industry.

Class of Service

China Eastern provides up to three classes of service on its flights.

First Class

First Class passengers traveling on China Eastern’s A340s enjoy lounge access, fully lie-flat seats, complimentary meal and beverage service, in-seat power outlets, entertainment systems with audio and video on demand and amenity kits.

Business Class

Business Class passengers receive lounge access and complimentary meal and beverage service. On China Eastern’s A330s and A340s, passengers traveling in Business Class enjoy angled lie-flat seats, in-seat power outlets and entertainment systems with audio and video on demand.

Economy Class

Economy Class passengers receive complimentary meal and beverage service on long haul flights. In-seat video entertainment is provided on China Eastern’s A330-300s, and shared entertainment on overhead screens is available on China Eastern’s other A330s and A340s.

Food and Drink

China Eastern provides complimentary meal and beverage service that varies depending on the route and destination.

Entertainment

First and Business Class passengers on China Eastern’s A330s and A340s and all Economy Class passengers on A330-300s enjoy a personal television, featuring films, television programs, CDs, audio books, radio programs and games. Economy Class passengers traveling on China Eastern’s other A330s and A340s enjoy shared video programming on overhead screens, as well as a variety of music channels.

In-Flight Technology

First and Business Class passengers on China Eastern’s A330s and A340s have 110V AC power outlets at their seats.

View China Eastern Airlines seat maps at SeatGuru.com.

Aircraft seat map

The Fleet

China Eastern’s fleet includes the following aircraft types*:

A300-600
There are more than five A300s in China Eastern’s fleet, and they feature First Class and Economy Class.
A319, A320 and A321
China Eastern has over 130 A320s and A321s in its fleet, and they have two classes of service.
A330-200 and -300
China Eastern operates more than twenty A330s in its fleet, and they are configured with Business and Economy Classes.
A340-300 and -600
China Eastern’s fleet includes approximately ten A340s, and they are configured with First, Business and Economy Classes of service.
B737-300, -700 and -800
There are more than fifty 737s in China Eastern’s fleet, and they have either one or two classes of service.
B767-300
There are approximately ten 767s in China Eastern’s fleet.
Regional Aircraft
China Eastern’s regional aircraft include CRJ200s and ERJ-145s.

*Please note that China Eastern often has several configurations of a specific aircraft type, so please check SeatGuru for seat map information and recommendations on the best seats for your flight.

Partner Airlines

In 2011, China Eastern Airlines became a member of the SkyTeam global alliance, whose member airlines include:

  • Aeroflot
  • AeroMexico
  • AirEuropa
  • Air France
  • Alitalia
  • China Airlines
  • China Eastern
  • China Southern
  • Czech Airlines
  • Delta Airlines
  • Kenya Airways
  • KLM
  • Korean Air
  • TAROM
  • Vietnam Airlines

China Eastern has codeshare agreements with many SkyTeam airlines and several other airlines, including the following:

  • China United
  • JAL
  • Mandarin Airlines
  • Qantas Airways
  • Shanghai Airlines
  • Thai

Customer Loyalty Program

Eastern Miles is China Eastern Airlines’ frequent flyer loyalty program.

  • You can earn points by flying China Eastern, SkyTeam partners and certain other airline partners.
  • Points can also be earned by purchasing products or services from numerous participating hotel, car and retail partners and by using an affiliated credit card.
  • Points can be redeemed for travel and other awards.
  • Points expire on December 31 of the third calendar year following the date of accrual.
  • Membership levels are Silver and Gold. These membership levels are attained by obtaining 100,000 and 180,000 points or flying 50 and 100 segments, respectively, on qualifying flights in a 24 calendar month period.
    • Perks for Silver and Gold members include bonus points, priority on the waitlist and lounge access.
    • Silver members are recognized at the SkyTeam Elite level.
    • Gold members are given SkyTeam Elite Plus status when flying on SkyTeam partners and have access to a SkyTeam lounge if traveling on an international flight.
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