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El Al Israel Airlines

TripAdvisor Rating

3.0 of 5 stars 120 ratings 69% recommend

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Traveler ratings for El Al Israel Airlines

3.0 of 5 stars Value
3.0 of 5 stars Check-in experience
4.0 of 5 stars Punctuality
3.0 of 5 stars Baggage handling
3.0 of 5 stars Seat comfort
3.0 of 5 stars In-flight service
3.0 of 5 stars In-flight amenities
3.0 of 5 stars Reasonableness of fees

About El Al Israel Airlines

About El Al

El Al, a flag carrier of Israel, was founded in 1948 as the national airline of Israel. Its headquarters and its main hub are located at Ben Gurion International Airport (TLV) near Tel Aviv. El Al serves nearly 40 destinations throughout the world.

Class of Service

El Al provides up to three classes of service on its flights.

First Class

Passengers traveling in First Class are provided with chauffeured service to and from the airport (does not apply to passengers upgraded to First Class or flying on a First Class award ticket). Passengers are met by a Personal Representative who will accompany them through special first-class check-in. First Class passengers also enjoy lounge access, fully lie-flat seats, personal video screens, power outlets for charging a laptop and amenity kits.

Business Class

Passengers traveling in Business Class enjoy El Al's special check-in counters and have access to El Al's lounges. Depending on the aircraft, Business Class passengers also enjoy personal video screens or shared overhead monitors, amenity kits on long-haul flights and either angled lie-flat seats or recliner seats.

Economy Class

Passengers traveling in Economy Class on some Boeing 777s and 747s enjoy personal video screens and power outlets for charging laptops.

Food and Drink

El Al offers a selection of meal choices and beverages, including Israeli wines, on its flights.

Entertainment

Personal video screens are available on Boeing 777 and 747 aircraft. Business Class passengers on Boeing 767s may reserve for free a VIDIBOX and enjoy video on demand during the flight. Other aircraft have video programming on shared overhead monitors.

In-Flight Technology

Most of El Al's Boeing 777s and 747s have power outlets for connecting laptops at every seat. El Al's Boeing 767s have 110v AC power outlets in Business Class and satellite phone service in Business and Economy classes for a fee.

View El Al Israel Airlines seat maps at SeatGuru.com.

Aircraft seat map

The Fleet

El Al's fleet includes the following aircraft types*:

B737-700/800
- there are approximately more than 10 737s in El Al's fleet, which provide Business and Economy Class service.
B747-400
- El Al has more than 5 747s in its fleet, and they have a three-class configuration.
B757
-El Al's fleet includes approximately 5 757s operated with two classes of service.
B767
- there are more than 5 767s in El Al's fleet, which feature two classes of service.
B777-200
- El Al has more than 5 777s in its fleet, and they offer First, Business and Economy Class service.

*Please note that El Al may have several configurations of a specific aircraft type, so please check SeatGuru for seat map information and recommendations on the best seats for your flight.

Partner Airlines

El Al's partners include the following airlines:

  • AeroMexico
  • Qantas
  • American Airlines
  • S7 Airlines
  • Czech Airlines
  • South African Airways
  • Iberia
  • SWISS

Customer Loyalty Program

Matmid is El Al's frequent flyer loyalty program.

  • You can earn points by flying El Al and its partner airlines.
  • Points can also be accrued by purchasing products or services from numerous participating hotel, car and retail partners and by using an El Al affiliated credit card.
  • Points can be redeemed for travel awards.
  • Points accumulated from El Al flights remain valid for 3 years from the date of the flight. Points earned from Matmid partner companies do not expire.
  • Membership levels are Silver, Gold, Platinum and Top Platinum Circle. Silver, Gold and Platinum membership levels are attained by accumulating 1,000, 2,000 and 5,000 points in a twelve-month period. Top Platinum Circle membership level is attained by accumulating 10,000 points during a twelve-month period or by accumulating 9,000 points and flying 65 flight segments in a twelve-month period.
  • Perks for attaining status include priority on the waitlist, a mileage accrual bonus on all flights and lounge access for Gold, Platinum and Top Platinum Circle members.
  • You can buy and give points for a fee.
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