We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jalways

Search for cheap flights
mm/dd/yyyy
mm/dd/yyyy
Search Flights

About Jalways

Japan Airlines, often referred to as JAL, provides service to over 70 airports in approximately 20 countries. Founded in 1951, JAL is headquartered in Tokyo, Japan, and it is the flag carrier of Japan. JAL's major hubs and focus cities are Tokyo-Narita International Airport, Tokyo-Haneda International Airport, Kansai International Airport, Osaka International Airport, Chubu Centrair International Airport, Fukuoka Airport and New Chitose Airport.

Class of Service

JAL provides up to four classes of service on its flights.

First Class

Passengers traveling in First Class enjoy lounge access, including lounges of oneworld partners if traveling on an international flight, fully lie-flat seats, personal video monitors, noise-cancelling headphones, amenity kits and complimentary meal and beverage service featuring Japanese and western cuisine. Depending on the aircraft and route, passengers also enjoy audio and video on demand and pajamas.

Executive Class

Passengers traveling in Executive Class enjoy lounge access, including Business Class lounges of oneworld partners if traveling on an international flight, amenity kits and complimentary beverage and either snack or meal service. Depending on the aircraft and route, passengers enjoy angled lie-flat seats or recliner seats, noise-cancelling headphones and audio and video on-demand.

Premium Economy

Passengers traveling in Premium Economy class, which is available on select international routes, enjoy amenity kits, complimentary meal and beverage service and, depending on the aircraft, personal entertainment systems with audio and video on demand.

Economy Class

Passengers traveling in Economy Class on select international flights enjoy a personal entertainment system with audio and video on demand. Complimentary beverage and either snack or meal service is also provided to Economy Class passengers.

Food and Drink

Complimentary beverage service is provided to all passengers. Complimentary meal service is provided to First Class passengers and, depending on the flight, meal or snack service is provided to Executive and Economy Class passengers.

Entertainment

Select international flights feature JAL's MAGIC inflight entertainment system, featuring audio and video on demand. Other aircraft have entertainment on shared overhead monitors.

In-Flight Technology

Power outlets with 110v AC power are available in First, Executive and Premium Economy Classes and, depending on the aircraft, at select Economy Class seats. On select flights, First Class and Executive Class passengers may utilize JAL's laptop battery lending service.

View Jalways seat maps at SeatGuru.com.

Aircraft seat map

The Fleet

JAL's fleet includes the following aircraft types*:
B737-400 and -800
- there are up to two classes of service on JAL's 737s, which are flown on domestic and international routes.
B767-300 and -300ER
- JAL uses more than 40 767s on domestic and short-haul international routes.
B777-200, -200ER, -300 and -300ER
- JAL has more than 40 777s in its fleet, and they are used on domestic and international routes and feature up to four classes of service, including First Class.
MD-90
- the MD-90s in JAL's fleet seat up to 166 passengers and have two classes of service.
*Please note that JAL often has several configurations of a specific aircraft type, so please check SeatGuru for seat map information and recommendations on the best seats for your flight.

Partner Airlines

JAL is a member of the oneworld alliance, which includes the following airlines:
  • American Airlines
  • LAN Airlines
  • British Airways
  • Iberia
  • Cathay Pacific Airways
  • Qantas Airways
  • Dragonair
  • Royal Jordanian
  • Finnair
  • S7 Airlines
Additionally, JAL partners with other airlines, including the following:
  • Air France
  • Emirates
  • Air New Zealand
  • JetStar
  • Air Tahiti
  • Korean Air
  • China Airlines
  • Thai Airways
  • China Eastern
  • Vietnam Airlines

Customer Loyalty Program

JAL Mileage Bank (JMB) is JAL's frequent flyer loyalty program.
  • You can earn miles by flying JAL, oneworld alliance airlines and certain other airline partners.
  • Miles can also be accrued by purchasing products or services from numerous participating hotel and other partners and by using a JAL credit card.
  • Miles can be redeemed for travel and other awards.
  • Miles are valid for 36 months after the transaction date.
  • Membership levels are JMB Crystal, JMB Sapphire, JGC Premier, and JMB Diamond. Crystal membership level is attained by accruing 30,000 FLY ON Points or boarding more than 30 eligible flights and a minimum of 10,000 FLY ON Points in a calendar year. Sapphire membership level is attained by accruing 50,000 FLY ON Points or boarding more than 50 eligible flights and a minimum of 15,000 FLY ON Points in a calendar year. JGC Premier is attained by being a JAL Global Club member and accruing at least 80,000 FLY ON Points or boarding more than 80 flights and a minimum of 25,000 FLY ON Points in a calendar year. Diamond membership level is attained by accruing 100,000 FLY ON Points or boarding more than 120 flights and a minimum of 35,000 FLY ON Points in a calendar year.
    • Perks include priority on the waitlist, sector bonuses, an additional baggage allowance and lounge access that varies depending on your membership level.
    • JMB Crystal members have oneworld Ruby status when flying on oneworld partners.
    • JMB Sapphire members are recognized at the oneworld Sapphire level and have access to the Business Class and Frequent Flyer lounges of oneworld partners.
    • JMB Diamond and JGC Premier members have oneworld Emerald status, and they have access to almost all lounges in the oneworld network, including First Class lounges.
  • JMB members who are eligible for JMB Sapphire or JMB Diamond will be invited to join JAL Global Club, which provide additional benefits for members.
More ▾