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TripAdvisor Rating

3.0 of 5 stars 19 ratings 79% recommend

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Traveler ratings for Niki

4.0 of 5 stars Value
4.0 of 5 stars Check-in experience
3.0 of 5 stars Punctuality
3.0 of 5 stars Baggage handling
3.0 of 5 stars Seat comfort
4.0 of 5 stars In-flight service
3.0 of 5 stars In-flight amenities
3.0 of 5 stars Reasonableness of fees

About Niki

NIKI is an Austrian, semi-low-cost airline headquartered in Vienna. Founded in 2003, the airline flies to leisure and business destinations throughout Europe. NIKI, also known as flyNiki, operates its hub at Vienna InternationalAirport. Interestingly, NIKI's aircraft are named after styles of music and dance, such as Bossanova and Tango. NIKI is partly owned by airberlin.

Class of Service

NIKI provides a single class of service on its NIKI City Shuttle flights.

  • Complimentary snack and beverage service is provided to all passengers.
  • Video entertainment is available on select flights.
  • Food and Drink

    Complimentary cold snacks and non-alcoholic drinks are provided on NIKI's scheduled flights. Passengers can also pre-order meals up to 48 hours in advance of their flights. On charter flights up to 180 minutes in length, passengers receive hot snacks and non-alcoholic beverages. On charter flights longer than 180 minutes, passengers enjoy hot dishes with a salad, a small dessert and non-alcoholic beverages. Alcoholic beverages are available for purchase on longer charter flights.


    On flights longer than 2.45 hours, passengers enjoy U.S. televisions shows or the latest feature films. On shorter flights, video entertainment, including music videos and cartoons, are available. Passengers also enjoy eight audio channels.

    View Niki seat maps at SeatGuru.com.

    Aircraft seat map

    The Fleet

    NIKI's fleet includes the following aircraft types:

    A320 and A321
    NIKI operates more than 10 A320s and A321s, which can seat up to 180 and 212 passengers, respectively.
    Embraer E190
    There are more than five E190s in NIKIs fleet, and they can seat up to 112 passengers.

    Partner Airlines

    NIKI has a codeshare agreement with the airline S7.

    Customer Loyalty Program

    topbonus is NIKI's frequent flyer loyalty program, and it is also the frequent flyer program of airberlin.

    • You can earn miles by flying NIKI, airberlin and other airline partners.
    • Miles can also be accrued by purchasing products or services from numerous participating hotel, car and retail partners and by using an airberlin credit card.
    • Miles can be redeemed for travel awards.
    • Miles are valid for 36 months, expiring at the end of the quarter in which they were collected. Miles of Gold members do not expire.
    • Membership levels are Classic, Silver and Gold. Classic is the entry level for all members. Silver status is attained by flying 20,000 miles or 24 times on qualifying flights in a twelve-month period. Gold status is attained by flying 40,000 miles on qualifying flights in a twelve-month period.
      • Perks for Silver and Gold members include bonus mileage, a free baggage allowance and free seat reservations.
    • You can buy miles for a fee.
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