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Aer Lingus

TripAdvisor Rating

3.0 of 5 stars 387 ratings 72% recommend

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Traveler ratings for Aer Lingus

3.0 of 5 stars Value
3.0 of 5 stars Check-in experience
4.0 of 5 stars Punctuality
3.0 of 5 stars Baggage handling
3.0 of 5 stars Seat comfort
3.0 of 5 stars In-flight service
3.0 of 5 stars In-flight amenities
3.0 of 5 stars Reasonableness of fees

About Aer Lingus

Aer Lingus is headquartered in Dublin, Ireland, and flies to nearly 70 destinations in Europe and the United States. It offers onward connections to more than 40 other cities in the United States via partner airlines. The primary hubs and focus cities for Aer Lingus are Dublin, Shannon, London-Gatwick and Cork.

Aer Lingus was founded by the Irish government in 1936. In October 2006, Aer Lingus became a public company when its stock was floated on the Dublin and London stock exchanges. Rather interestingly, over 25% of its stock is owned by its main competitor, Ryanair. While Aer Lingus began as a full service airline, it started migrating toward a low-cost model in 2007 for its short-haul and intra-European routes. Aer Lingus still adheres to more of a full service model on its long-haul routes to the US.

Class of Service

Aer Lingus provides Economy Class service on short-haul flights, and Economy and Business Class service on long-haul flights.

  • Business Class

Business Class passengers enjoy priority check-in and baggage delivery, lounge access on departure, angled lie-flat seats on the A330 fleet and on-demand inflight entertainment.

  • Economy Class

Economy Class passengers on long-haul flights are permitted to check one bag up to 23kg for free, and receive complimentary meal and non-alcoholic beverage service. All Economy Class passengers are permitted to bring one carry-on bag up to 10kg for free.

Food and Drink

Complimentary meals are provided on long-haul flights to all passengers. On short-haul flights, a variety of hot and cold food and beverages are available for purchase from Sky Café.

Entertainment

Passengers flying international long-haul on A330 aircraft enjoy seatback entertainment with a variety of movies, television shows, music videos and games. Passengers flying in Business Class also have access to a library of MP3 tracks from which they can create their own personal play list.

In-Flight Technology

Long-haul flights on the A330-300 have standard power outlets in all Business Class seats and, depending on the aircraft, in some Economy seats. Long-haul flights on the A330-200 have EmPower power outlets in Business Class, which require an adapter to plug in a laptop.

View Aer Lingus seat maps at SeatGuru.com.

Aircraft seat map

The Fleet

The Aer Lingus fleet includes the following aircraft types*:

A320
- Aer Lingus uses more than thirty A320s on short-haul flights.
A321
- There are a handful of A321s in the Aer Lingus fleet that are used on intra-Europe flights.
A330-200/300
- The Aer Lingus fleet is fairly evenly split between A330-200 and A330-300s, both of which are flown on long-haul flights in a two-class configuration.

*Please note that Aer Lingus might operate several configurations of a specific aircraft type, so please check SeatGuru for seat map information and recommendations on the best seats for your flight.

Partner Airlines

Aer Lingus codeshares with the following airlines:

  • British Airways
  • United
  • KLM

Additionally, Aer Lingus also partners with other airlines, including JetBlue and Aer Arann.

Customer Loyalty Program

Gold Circle Club is the frequent flyer loyalty program of Aer Lingus.

  • To obtain membership in the Gold Circle Club, passengers must apply for membership and obtain 2,400 points in a 12 month consecutive period. Gold Circle Prestige and Gold Circle Elite levels are attained by obtaining 4,800 points and 8,400 points, respectively, in a 12 month consecutive period.

Gold Circle Club members enjoy lounge access and upgrade privileges.

  • You can earn miles by flying Aer Lingus and its partner airlines.
  • Miles can be redeemed for travel and other awards.
  • Points expire 36 months after they are earned.
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