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Delta Air Lines

TripAdvisor Rating

3.0 of 5 stars 1,659 ratings 54% recommend

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Traveler ratings for Delta Air Lines

3.0 of 5 stars Value
3.0 of 5 stars Check-in experience
3.0 of 5 stars Punctuality
3.0 of 5 stars Baggage handling
3.0 of 5 stars Seat comfort
3.0 of 5 stars In-flight service
3.0 of 5 stars In-flight amenities
2.0 of 5 stars Reasonableness of fees

About Delta Air Lines

Delta Air Lines is the world's second largest airline and is headquartered in Atlanta, Georgia. Delta provides service to more than 325 destinations on every continent except Antarctica. Its main hubs are located in Atlanta, Detroit, Minneapolis-St. Paul, New York-JFK, Salt Lake City and Paris-Charles de Gaulle, and it has a sizable presence in Cincinnati, Memphis, Amsterdam and Tokyo-Narita. Founded as Delta Air Service in 1928, Delta and Northwest Airlines merged in 2008, forming the world's largest carrier at that time.

Class of Service

Delta provides up to three classes of service on its flights.

BusinessElite Class

BusinessElite is Delta's international business class product. Passengers receive expedited check-in and priority baggage handling, security screening and boarding privileges. Passengers also have access to the Sky Club or SkyTeam partners' lounges before each flight. Additionally, BusinessElite passengers on select flights enjoy lie-flat beds or angled lie-flat seats, noise-canceling headphones, seatback televisions and amenity kits.

First Class

First Class passengers receive expedited check-in, security screening and boarding privileges. Additionally, First Class passengers enjoy additional legroom, noise-canceling headphones and on select flights, seatback televisions.

Economy Comfort

Economy Comfort Class is available on long-haul international flights and on Delta's transcon service between New York (JFK) and Los Angeles and San Francisco. Economy Comfort is also being rolled out to Delta's mainline domestic fleet. Passengers in Economy Comfort receive priority boarding, up to four inches of additional legroom and a seat that reclines 50% further than the standard economy seat.

Economy Class

Economy Class passengers enjoy complimentary non-alcoholic beverages and alcoholic beverages for purchase. On select flights, sandwiches and upgraded snacks may be purchased and movies may also be available for viewing.

Food and Drink

Complimentary meal service is provided to Economy Class passengers on most international flights of six hours or longer. Non-alcoholic beverages are complimentary on all flights and additional snacks and sandwiches may be available for purchase on longer flights, depending on the time of day. Economy Comfort passengers enjoy complimentary alcoholic beverages. First Class passengers enjoy complimentary premium snacks and meals, depending on the duration of the flight and the time of day. BusinessElite passengers enjoy complimentary meal and beverage service on all flights.

Entertainment

Delta on Demand, which provides access to HBO movies, hundreds of other movies and satellite television, is available on select routes on a complimentary basis to BusinessElite passengers, First Class passengers, and to Economy Class passengers flying internationally. Depending on the aircraft and the duration of the flight, in-flight entertainment may be available on domestic flights on shared monitors.

In-Flight Technology

Select aircraft flying international routes feature AC 110v power at BusinessElite seats and in the first ten rows of Economy Class. Select domestic aircraft have standard power outlets in BusinessElite and First Class. Internet access via AirCell's Gogo service is available on more than 2,200 domestic daily flights for a fee.

View Delta Air Lines seat maps at SeatGuru.com.

Aircraft seat map

The Fleet

Delta's fleet includes the following aircraft types*:

A319 and A320
- Delta's fleet includes more than 120 A319s and A320s that are used on short-haul flights within the United States and to Canada.
A330-200 and -300
- There are more than thirty A330 aircraft in Delta's fleet, which are used primarily on routes to Asia, Europe and the Pacific.
B737-700 and -800
- There are more than eighty 737s in the Delta fleet, which feature First Class with recliner seats and Economy Class.
B747-400
- Delta's fleet includes approximately fifteen 747s, which provide three classes of service, including BusinessElite with angled lie-flat seats.
B757-200, -200ER and -300
- Delta's more than 170 757s are flown on domestic routes, routes to Hawaii and transatlantic routes. Its 757-200s and 757-300s are flown in a variety of configurations with two classes of service. Delta's 757-200ERs have BusinessElite, Economy Comfort and Economy Class service.
B767-300, -300ER and -400ER
- Delta's 767s are used on domestic, premium transcontinental and international routes and have various configurations. Some of the aircraft used on intercontinental routes, particularly on the 767-400ER, feature three classes of service, including BusinessElite Class with fully lie-flat seats. Other aircraft have recliner seats in BusinessElite. Delta is in the process of replacing the recliner seats with fully lie-flat seats in the BusinessElite cabin of its 767-300ERs.
B777-200ER/-200LR
- Delta's fleet has approximately eighteen 777s, which are used on international routes and offer three classes of service, including BusinessElite Class with fully lie-flat seats.
MD-88 and MD-90
- There are more than 140 MD-88s and MD-90s in Delta's fleet, and they feature First Class and Economy Class.
Regional Aircraft

- Delta's regional aircraft fleet includes both jet aircraft, such as CRJ-100, -200, -700 and -900s, Embraer 170 and 175s and DC-9s, as well as turboprop non-jet aircraft, such as Saab 340s. Some of the regional jet aircraft, including CRJ-700 and -900s, have both First and Economy Class service.

*Please note that Delta often has several configurations of a specific aircraft type, so please check SeatGuru for seat map information and recommendations on the best seats for your flight.

Partner Airlines

Delta is a member of the SkyTeam global alliance, which includes the following airlines:

  • Aeroflot
  • Czech Airlines
  • Aeromexico
  • Kenya Airways
  • Air Europa
  • KLM
  • Air France
  • Korean Air
  • Alitalia
  • Shanghai Airlines
  • China Airlines
  • Tarom
  • China Eastern
  • Vietnam Airlines
  • China Southern

Additionally, Delta codeshares with many other airlines, including the following:

  • Alaska Airlines
  • Olympic Air
  • American Eagle
  • Royal Air Maroc
  • Virgin Australia / V Australia
  • Hawaiian Airlines

Customer Loyalty Program

SkyMiles is Delta's frequent flyer loyalty program.

  • You can earn miles by flying Delta, Delta Shuttle or Delta Connection, SkyTeam partners and certain other airline partners.
  • Miles can also be earned by purchasing products or services from numerous participating hotel, car and retail partners and by using a SkyMiles credit card.
  • Miles can be redeemed for travel and other awards.
  • Miles do not expire.
  • Membership levels are Silver, Gold, Platinum and Diamond. These membership levels are attained by flying 25,000, 50,000, 75,000 and 125,000 miles or 30, 60, 100 and 140 segments, respectively, on qualifying flights in one calendar year.
    • Perks include complimentary domestic upgrades, bonus miles and priority services at the airport.
    • Silver members are recognized at the SkyTeam Elite level.
    • Gold, Platinum and Diamond members are given SkyTeam Elite Plus status when flying on SkyTeam partners and have access to a SkyTeam lounge if traveling on an international flight.
  • You can buy, give and transfer miles for a fee.
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