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Air France

TripAdvisor Rating

3.0 of 5 stars 758 ratings 62% recommend

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Traveler ratings for Air France

3.0 of 5 stars Value
3.0 of 5 stars Check-in experience
3.0 of 5 stars Punctuality
3.0 of 5 stars Baggage handling
3.0 of 5 stars Seat comfort
3.0 of 5 stars In-flight service
3.0 of 5 stars In-flight amenities
3.0 of 5 stars Reasonableness of fees

About Air France

Air France, the French flag carrier, flies to more than 90 destinations in Europe, Africa, Asia, North America and South America. Founded in 1933, Air France is headquartered at Charles de Gaulle Airport outside of Paris and also has its main hub at that airport. In 2004, Air France and KLM combined to form Air France-KLM. Air France was one of just two airlines in the world to operate regularly scheduled supersonic commercial flights on the Concorde, which was retired from service in 2003.

Class of Service

Air France provides up to four classes of service on its aircraft:

First Class (La Première)

Passengers traveling in La Première on international flights receive an extremely high level of personal service through all aspects of their journey and have access to all of the Air France and SkyTeam lounges. When departing Charles de Gaulle, passengers are personally escorted from their curb side arrival through dedicated check-in and private security channels to the La Premiere lounge, exclusively for First Class passengers while they wait for a private chauffer to drive them to their aircraft. Onboard, passengers enjoy a fully lie-flat seat, individual screens with on-demand programming, power outlets, noise-cancelling headphones, an amenity kit featuring Clarins products and complimentary meal service with premium wines and spirits. When arriving at Charles de Gaulle, passengers also have access to the arrivals lounge.

Business Class (Affaires)

Passengers traveling in Affaires on intercontinental flights receive priority check-in, priority service at security checkpoints (where available), priority baggage delivery and access to Air France, KLM and SkyTeam Business Class lounges before each flight. Passengers also enjoy an angled lie-flat seat, individual screens with on-demand programming, power outlets, noise-cancelling headphones, amenity kits and complimentary meal service.

Premium Economy (Premium Voyageur)

Air France is phasing-in its new Premium Voyageur cabin on its intercontinental long-haul flights (except those on the B777 serving the Caribbean and Indian Ocean routes and on the B747). Passengers in Premium Voyageur class enjoy 20% wider seats with 20% more legroom, an interactive video screen, noise-reducing headsets, a PC outlet, amenity kits and complimentary meal service.

  • Premium

Premium Class on flights within Europe includes Premium Affaires and Premium Economy. Passengers traveling in Premium Affaires have access to all of Air France's lounges in Europe free of charge and have additional workspace in the cabin. Premium Eco passengers have access to lounges at Paris-Charles de Gaulle and Amsterdam-Schiphol airports. All Premium passengers enjoy priority check-in and boarding. Onboard, Premium Affaires passengers will be seated in a two by two layout, converting the middle seat into a tray table. A snack or meal will be provided depending on the time of departure and the duration of the flight.

Premium Economy (Alizé)

The Alizé cabin is located at the front of new B777-300 aircraft flying Caribbean and Indian Ocean routes. Alizé Class features seats that are spaced 92 cm apart and are equipped with PC outlets. Passengers will receive an amenity kit and the same meal as passengers seated in Business Class.

Economy (Voyageur)

On intercontinental flights, passengers in the Voyageur cabin receive an amenity kit and a complimentary meal or snack, depending on the duration of the flight and time of day. On flights within Europe, North Africa or Israel, passengers will receive complimentary beverages and a snack.

Food and Drink

Air France offers complimentary drinks and a meal or snack, depending on the time of day and the duration of the flight.

Entertainment

Long-haul flights feature personal seat-back entertainment for First Class and Business Class passengers. On select long-haul flights, Premium Economy and Economy passengers also have personal seat-back entertainment. The availability of personal seat-back entertainment and shared televisions varies by aircraft on short-haul flights.

In-Flight Technology

AC Power outlets are available at each seat on long-haul flights in First Class and Business Class and, depending on the aircraft, in Premium Economy Class and Economy Class. On short-haul flights, power outlets are available in First Class and Business Class on certain aircraft. Passengers flying on the Airbus A380 can download free audio guides, subway maps, music and games to their USB flash drive, which is an Air France exclusive feature.

View Air France seat maps at SeatGuru.com.

Aircraft seat map

The Fleet

Air France's fleet includes the following aircraft types*:

A318
- Air France's A318s are used on short-haul flights and feature up to three classes of service.
A319
- Air France flies A319s on certain international routes and routes within Europe. Air France also uses A319s on its Dedicate service, which provides flights to specific emerging oil and gas markets.
A320
- Air France has more than fifty A320-200 aircraft in its fleet, which are flown both domestically within France and internationally to the Caribbean, Africa, the Middle East and within Europe.
A321
- There are more than twenty A321s in the Air France fleet, which are used on short-haul flights and flown in two different configurations.
A330-200
- Air France uses approximately fifteen A330-200s on a variety of long-haul flights.
A340-300
- There are more than fifteen A340-300s in the Air France fleet, which have Affaires, Premium Voyageur and Voyager classes.
A380-800
- Air France flies A380-800s on long-haul intercontinental routes, and each aircraft can seat over 500 passengers and provides three classes of service, including La Première Class.
B747-400
- Air France has approximately seven 747-400s, which are flown in a two-class configuration.
B777-200 and -300
- There are various configurations of the 777s in the Air France fleet, which feature up to four classes of service, including La Première Class.

*Please note that Air France often has several configurations of a specific aircraft type, so please check SeatGuru for seat map information and recommendations on the best seats for your flight.

Partner Airlines

Air France is a member of the SkyTeam global alliance, which includes the following airlines:

  • Aeroflot
  • Delta Air Lines
  • Aeromexico
  • Kenya Airways
  • Air Europa
  • KLM
  • Alitalia
  • Korean Air
  • China Airlines
  • Shanghai Airlines
  • China Eastern
  • Tarom
  • China Southern
  • Vietnam Airlines
  • Czech Airlines

Additionally, Air France partners with many other airlines, including the following:

  • Aircalin
  • JAL
  • Airlinair
  • Jet Airways
  • Alaska Airlines
  • Kingfisher Airlines
  • Avianca
  • Malaysia Airlines
  • CCM Airlines
  • Martinair
  • Chalair
  • Middle East Airlines
  • Comair Limited
  • TAAG
  • Copa Airlines
  • Twin Jet
  • GOL
  • Ukraine International

Customer Loyalty Program

Flying Blue is Air France's frequent flyer loyalty program, and it is also the frequent flyer loyalty program of KLM, Air Europa, Aircalin, Kenya Airways and Tarom.

  • You can earn award miles by flying Air France, KLM, other SkyTeam partners and other airline partners.
  • Award miles can also be earned by purchasing products or services from numerous participating hotel, car and retail partners.
  • Miles can be redeemed for travel and other awards.
  • Miles do not expire if you fly Air France, KLM, SkyTeam partners or certain other airline partners at least once during a 20-month period.
  • Membership levels are Ivory, Silver, Gold and Platinum. Silver, Gold and Platinum membership levels are attained by flying 25,000, 40,000 and 70,000 miles or 15, 30 and 60 segments, respectively, on qualifying flights in one calendar year. French and Monegasque residents have higher mileage requirements to achieve Silver, Gold and Platinum status: 30,000, 60,000 and 90,000 miles, respectively, on qualifying flights in one calendar year.
    • Perks for Silver, Gold and Platinum members include mileage bonuses, lounge access and priority seating.
    • Silver members are recognized at the SkyTeam Elite level when flying on SkyTeam partner airlines.
    • Gold and Platinum members are given SkyTeam Elite Plus status when flying on SkyTeam partners and have access to SkyTeam lounges when traveling on SkyTeam international itineraries.
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