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AirAsia Berhad - Malaysia


3.5 of 5 stars
12 Reviews
Headquarters: KLIA Sepang Selangor Darul Ehsan, 64000 +62-21-2927-0999 Website

TripAdvisor Reviewer Highlights

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Visitor rating
  • 1
    Excellent
  • 6
    Very good
  • 4
    Average
  • 1
    Poor
  • 0
    Terrible
Best value airline in Asia

AirAsia is great value for money. You can go almost anywhere in Asia at a low cost. The AirAsia... read more

4 of 5 starsReviewed 2 days ago
Jeffry B
,
Melbourne, Australia
Rating summary
  • 3 of 5 stars
    Legroom
    3 of 5 stars
    Seat Comfort
  • 1.5 of 5 stars
    Inflight Entertainment
    3.5 of 5 stars
    Onboard Experience
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
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12 Reviews from our TripAdvisor Community

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12 reviews from our community

Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
Level Contributor
672 reviews
123 helpful votes
4 of 5 stars Reviewed 2 days ago

AirAsia is great value for money. You can go almost anywhere in Asia at a low cost. The AirAsia planes are new and they are well maintained. Frankly, the seating is not designed for bulky Caucasians but it's not too bad. Check your baggage allowance, you may face problems if you are overweight. Make sure you have an advance booking,...

more  Southeast Asia Economy

Bengaluru (Bangalore), India
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 days ago

Wow ... That describes everything in short. All in all a great flight experience. Great Food , Efficient cabin Crew and landing on schedule into Kul

Southeast Asia Economy
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago

Journey with excitement travelling to Taiwan with group of friends. First time experience when travelling with friends to overseas with economy flight. Friendly and kind services provided.

North Asia Economy
Honolulu, Hawaii
Level Contributor
195 reviews
21 helpful votes
4 of 5 stars Reviewed 1 week ago

As with Air Asia (Thai) the original Malaysia carrier offers a super selection of Asian destinations. Since staring to fly with Air Asia a few years ago, I have been able to explore many new locations in Asia.

Southeast Asia Economy
Buenos Aires, Argentina
Level Contributor
1,023 reviews
632 helpful votes
3 of 5 stars Reviewed 1 week ago

Flying around Asia gives you the privilege of having lots of choices for what you want to pay. Air Asia Malaysia with almost fixed rates and convenient schedule are a good option if you need to go to places but you don't need anything else rather than a seat. Their priority its schedule and timing so you will get where...

more  Southeast Asia Economy

Melbourne, Australia
2 reviews
1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wasn't expecting much being an LCC and an A320 flight but boy was I pleasantly surprised. Connecting from Air Asia X (Melbourne flight) we had a seamless transit through KLIA2. Boarding the aircraft the cabin crew gave us a warm welcome and we were shown to our seats - unlike Tiger or Jetstar where you are left to fend for...

more  Asia Economy

Jakarta, Indonesia
Level Contributor
92 reviews
10 helpful votes
3 of 5 stars Reviewed 1 week ago

Well, I can count on their punctuality as they rarely delay. Everything is charged so better travel light. Food is cheaper if we booked earlier.

Asia Economy
Pekanbaru, Indonesia
Level Contributor
29 reviews
9 helpful votes
4 of 5 stars Reviewed 1 week ago

Low cost carrier but the services are still good, best aircraft,clean,good smell and stewardess very helpful

Domestic Economy
Mandaluyong, Philippines
Level Contributor
124 reviews
20 helpful votes
2 of 5 stars Reviewed 1 week ago

Super cheap flight. Problem we encounter is the seat that we are supposed to be in. Someone is already sitting. Airline crew checked their ticket and the seat number was correct however the date was yesterday. Not that good hope after this, they should tighten the security as anybody can enter the airport / aircraft with no valid ticket.

Southeast Asia Economy
Kuala Lumpur, Malaysia
Level Contributor
5 reviews
5 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm a frequent flyer of Air Asia's KL-SG-KL shuttle (at least once every fortnight) since 2013. Air Asia has improved well over these years, especially after moving to KLIA2. The crew (ground and air) are experienced and decisive - depsite ocassional drare one or two - who may be tired or not feeling well. Overall, I recommend Air Asia for...

more  Southeast Asia Economy

About AirAsia Berhad - Malaysia
Malaysian low-cost carrier AirAsia (AK) operates non-stop flights to more than 75 airports across Malaysia, as well as cities throughout Asia. Its primary hub is located at Kuala Lumpur International Airport (KUL). Secondary hubs can be found at Kota Kinabalu International Airport (BKI), Penang International Airport (PEN), Kuching International Airport (KIA) and Senai International Airport (JHB). Its aircraft feature just Economy Class cabins. AK has a number of affiliate and subsidiary airlines, including AirAsia India, AirAsiaX, AirAsia Zest, Indonesia AirAsia, Philippines AirAsia and Thai AirAsia.
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