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LAN


4.5 of 5 stars
24 Reviews
Headquarters: Americo Vespucio 901 Comuna de Renca, 8660360 +56-600-526-2000 Website

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Visitor rating
  • 13
    Excellent
  • 6
    Very good
  • 3
    Average
  • 2
    Poor
  • 0
    Terrible
Good airline overall

Good airline overall, good staff, good service. On time. They give you a little snack and drinks... read more

4 of 5 starsReviewed 2 days ago
Tamsara
,
Montreal, Canada
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Inflight Entertainment
    4 of 5 stars
    Onboard Experience
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
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24 Reviews from our TripAdvisor Community

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24 reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
Montreal, Canada
Level Contributor
4 reviews
2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good airline overall, good staff, good service. On time. They give you a little snack and drinks. Not so expensive for flights.

Domestic Economy
Helpful?
Thank Tamsara
Ballarat, Australia
Level Contributor
299 reviews
239 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Lots of medium and long haul flights with LAN in 2015 , as I traversed much of the west coast of Sooth America, as well as Sydney through to Lima and Santiago to Auckland. Economy seating had more leg room than Etihad or Emarites and in flight entertainment was good. One negative was getting bumped off a connecting flight from...

More  International Economy

Helpful?
Thank fional943
Capital Federal District, Argentina
Level Contributor
51 reviews
6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

the service was great, from doing the check in with the machines, really fast by the way, to the inflight service, people were great. seats really confortable, cleaness amazing, brand new aircraft.

South America Economy
Helpful?
Thank Damian R
Post Falls, Idaho
Level Contributor
8 reviews
5 of 5 stars Reviewed 3 days ago NEW

I flew from Punta Arenas Chile to the Falkland Islands. When flying on Lan the stewardess were friendly and helpful. I had a great experience with Lan and would fly again if it wasnt for the price. It was $800.00 round trip for a 3 hour flight one way and a 3 hour flight back. Very expensive to go to...

More  South America Economy

Helpful?
Thank Derek H
Level Contributor
65 reviews
9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very good food, very friendly and professional stewardesses, very modern and clean aircrafts, very nice and comfortable seats, which is rare. A very good airline. Highly recommended!

International Economy
Helpful?
Thank Ricardo M
Bonbeach, Australia
Level Contributor
11 reviews
5 of 5 stars Reviewed 3 days ago NEW

What a surprise this trip was ,it was on their new dreamliner which is so quiet, the seat is very comfortable and turns into the best bed I have experienced on a plane The crew was very attentive and meals were of a high standard with a great choice of wines and they are quite happy to mix you a...

More  International Business Class

Helpful?
Thank 074rachel
Wenatchee, Washington
Level Contributor
15 reviews
3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Plans are nice, food is really poor in business class, but the great service from the flight attendants make it a really nice trip. Check in was delayed in Santiago, not nearly enough workers to deal with the very long lines and people were quickly becoming irate. A speedy check in line for business in Santiago would sure make sense....

More  Domestic Business Class

Helpful?
Thank Samara22014
Western suburbs
Level Contributor
8 reviews
1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Not good. Messed up baggage tags for our flight from Miami, cancelled an interior flight and we spent 3 hours in the airport in Bogota while they figured out how toget us to our destination. I give them creditforhelpingour tour groupers bus to take us too unoriginal destination the coffee triangle but we arrived at 2 am.

Domestic Economy
Helpful?
Thank JMFChicago
Buenos Aires, Argentina
Level Contributor
1,029 reviews
632 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A good local airline with limited routes, LAN Argentina, offers really good value for money with a decent service and a good schedule. The best thing to offer LAN its the chance of doing a fast check in, a good baggage allowance and the possibility of taking extra baggage into the plane. The service was okay with a small box...

More  Domestic Economy

Helpful?
Thank RMartinSDXB
Sydney, Australia
Level Contributor
28 reviews
11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very good service on clean, well maintained aircraft. Crew all appeared bi-lingual and more than ready to help. On time take off and landing.

South America Economy
Helpful?
Thank Moo499
About LAN
Based in Santiago, Chile, LAN Airlines (LA) is also the country's flag carrier and one of South America's largest airlines. A member of the oneworld alliance, LAN flies to more than 65 destinations. These include about 15 domestic destinations, as well as points in South America, North America, the Caribbean, Europe and Oceania. LAN's fleet of planes features both one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations. The airline's primary hub is based at Santiago's Comodoro Arturo Merino Benítez International Airport (SCL). Subsidiaries include LAN Perú, LAN Argentina, LAN Colombia, LAN Ecuador and LAN Express.
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