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Hawaiian Airlines


4 of 5 stars
12 Reviews
Headquarters: 3375 Koapaka Street, 96819 +1-800-367-5320 Website

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  • 6
    Excellent
  • 4
    Very good
  • 0
    Average
  • 2
    Poor
  • 0
    Terrible
Best Straight shot from Portland, OR

Seriously, it's 5-6 hours to Honolulu. It's a pretty good price for everyday fairs. They give you... read more

4 of 5 starsReviewed 2 days ago
Skegger
,
Portland, Oregon
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 3 of 5 stars
    Inflight Entertainment
    4.5 of 5 stars
    Onboard Experience
  • 4.5 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
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12 Reviews from our TripAdvisor Community

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12 reviews from our community

Date | Rating
  • English first
  • Any
English first
Portland, Oregon
Level Contributor
42 reviews
8 helpful votes
4 of 5 stars Reviewed 2 days ago

Seriously, it's 5-6 hours to Honolulu. It's a pretty good price for everyday fairs. They give you some food (not blallah size, or as good as mom's, but food) and maybe some free wine. Have a coke and ask for more pretzels. Lean back, put on the earphones and fly. Not that hard. They're pretty good at this kind of...

more  Domestic Economy

Gold Beach, Oregon
Level Contributor
15 reviews
3 helpful votes
5 of 5 stars Reviewed 5 days ago

Great flight! Crew was friendly and responsive. They fed us a delightful breakfast on our way to Hawaii and Delicious dinner on our way back to the Mainland. We also were served a great fruity punch with a snack in both directions AND just before landing on Kauai, we were served a Hawaiian made rum punch. The on-flight (normally boring)...

more  Domestic Economy

Stevenage, United Kingdom
Level Contributor
239 reviews
55 helpful votes
4 of 5 stars Reviewed 5 days ago

Initially a little confusing checking in, with the range of locations displayed, advertising Step 1 and Step 2 etc, but never-the-less straight forward. Check in and bag drop handled efficiently, smooth pleasant flight with a friendly crew. Bags delivered efficiently on arrival. All good.

Domestic Economy
Hartsdale, New York
Level Contributor
193 reviews
76 helpful votes
5 of 5 stars Reviewed 6 days ago

There is nothing bad I could say about this carrier. I've traveled many times before with them to Hawaii, and every time was a pleasure. I did pay for the extra legroom seat since it was a direct flight from NY to Oahu, but it was well worth it, plus you get priority boarding as a plus! The only time...

more  Domestic Economy

Boston, Massachusetts
Level Contributor
99 reviews
44 helpful votes
4 of 5 stars Reviewed 1 week ago

Great service, hospitality & clean, modern, spacious aircraft. We always enjoy our Hawaiian airlines flights - the hot meal is a bonus! The juice & chocolates are always a hit, usb ports to keep your electronics charges. Some free entertainment available & the pay service is decent.

Domestic Economy
Tokoroa, New Zealand
Level Contributor
63 reviews
12 helpful votes
5 of 5 stars Reviewed 1 week ago

We were lucky enough to purchase an upgrade to first class. We were so well looked after. A lovely gift pack with lip moisturisers, eye mask, face mist and a comb. Free alcohol and food. Such comfy seats, and a lovely Hawaiian quilt to keep us warm. The hostess crew are so friendly. So good, we are doing it again...

more  International First Class

Santa Cruz, California
Level Contributor
36 reviews
18 helpful votes
2 of 5 stars Reviewed 1 week ago

On 1/9/16 we arrived for our flight to Hnl at Lih an hour and a half ahead of time. There was a line and we stood in waiting our turn. As time went by we talked to several Hawaiian air employees but none made any effort to help us make our flight. We missed our flight and therefore our ongoing...

more  Domestic Economy

Beijing, China
Level Contributor
4 reviews
4 helpful votes
2 of 5 stars Reviewed 1 week ago

There are no check-in counters with real people but only check-in machines. As a foreign tourist with only cash on hand this is extremely inconvenient! then they make you pay for each single piece of luggage: 25$ each!! And if a luggage is more than 20 kg, they make you unpack it - although other pieces may weigh much less...

more  Domestic Economy

Level Contributor
11 reviews
7 helpful votes
4 of 5 stars Reviewed 1 week ago

Had never flown Hawaiian Airlines before but it was by far the cheapest for our recent trip over new years, and I'm really glad we chose it! First of all, it's a great way to start a trip to Hawaii because from the outfits of the stewardesses, the flowers in their hair, and the looping video showing beautiful scenery of...

more  Domestic Economy

Canberra
Level Contributor
59 reviews
17 helpful votes
5 of 5 stars Reviewed 1 week ago

The service we received when flying with Hawaiian was stand-out from other US airlines. The check-in staff were very chatty and had an enthusiasm to make the experience pleasurable - something I have not seen amongst US based airlines for many years. On board staff had the same level of service excellence enthusiasm - nothing was too much or too...

more  Domestic Economy

Hawaiian Airlines Baggage Fees
  • Domestic United States
    • 1st Bag: $25
    • 2nd Bag: $35
    • 3rd Bag: $50
    • Each bag maximum 50 lb/23 kg
About Hawaiian Airlines
As the largest carrier based in Hawaii, Hawaiian Airlines (HA) serves about 25 destinations within the state, elsewhere in the United States, and in Australia, China, Japan, New Zealand, South Korea and the South Pacific. The airline's fleet includes aircraft with two-cabin configuration (First Class and Business Class). It also operates a regional subsidiary, ʻOhana by Hawaiian, that flies planes configured with only an Economy Class cabin. Hawaiian Airlines operates two hubs: Honolulu International Airport (HNL) and Kahului Airport (OGG).
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