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Cathay Pacific


4 of 5 stars
34 Reviews
Headquarters: 9F Central Tower 8 Scenic Road Lantau +852-2747-3333 Website

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Visitor rating
  • 15
    Excellent
  • 8
    Very good
  • 6
    Average
  • 1
    Poor
  • 4
    Terrible
Good Service

On time, comfortable leg room, quick check in, no problem with luggage. Regular airline food and... read more

4 of 5 starsReviewed 3 days ago
Cynthia K
,
Manila, Philippines
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Inflight Entertainment
    4 of 5 stars
    Onboard Experience
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
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34 Reviews from our TripAdvisor Community

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34 reviews from our community

Date | Rating
  • English first
  • Any
English first
Level Contributor
11 reviews
4 helpful votes
5 of 5 stars Reviewed 2 days ago

We flew out of JFK to Bangkok on New Year's Eve and Cathay didn't fail to deliver. We had heard of their excellent service but were absolutely wowed by their team. We originally booked Premium Economy, however were pleasantly surprised to find we were upgraded to Business Class prior to boarding. Business Class was unbelievable. The seats/beds were extremely comfortable....

more  International Business Class

Bengaluru (Bangalore), India
2 reviews
1 of 5 stars Reviewed 2 days ago

To put things in perspective from a weary traveler's perspective, let me recount the whole experience. Onward Journey to Fiji Sub-standard level of service(Cathay Pacific & Dragon Airlines) : Attributed to ( Over 24 Hrs of Nightmare in Flight and Transit) – Note travelling Business Class 1. Put me on the Premier Plaza Lounge – this is a good for...

more  International Business Class

Melbourne, Australia
Level Contributor
664 reviews
122 helpful votes
5 of 5 stars Reviewed 3 days ago

I have flown Cathay Pacific for a very long time -- over 30 years -- and I have never regretted it . They have always gone out of their way to be helpful. Now that Cathay has become a Hong Kong airline instead of a 'pan Asia' airline the service has become a little more regimented. The Hong Kong ladies,...

more  International Economy

Witbank, South Africa
Level Contributor
10 reviews
4 helpful votes
5 of 5 stars Reviewed 3 days ago

Boeing 777 300ER. Wonderful experience. I am a big person, and I must say that the legroom in the seat were comfortable. Entertainment were fantastic as you have a choice of movies, series, music, games etc. Hosts and hostesses were friendly and helpful. Food serve on the plane was delicious and fresh.

International Economy
Chicago, Illinois
Level Contributor
73 reviews
16 helpful votes
3 of 5 stars Reviewed 3 days ago

Average airline with average services. The seats are extremely uncomfortable and I'm 4'11 weighing 125. The meals are good and they do give you soup if you request it besides lunch and dinner. Outbound flight for us was on economy you get what you pay for. What turned me off about this airline is how their flight attendants and personnel...

more  International Economy

Manila, Philippines
Level Contributor
130 reviews
113 helpful votes
4 of 5 stars Reviewed 3 days ago

On time, comfortable leg room, quick check in, no problem with luggage. Regular airline food and entertainment in-flight. Would Cathay Pacific again.

International Economy
Okehampton, United Kingdom
Level Contributor
6 reviews
3 of 5 stars Reviewed 3 days ago

Efficient check in. Nice to have extra leg room as standard, but seats were so uncomfortable. Staff were friendly and efficient. Although the flight went well we felt that there was something missing if you were in economy we noticed that most of the crew preferred to be in Premium and above and we were left wanting.

International Economy
Level Contributor
59 reviews
15 helpful votes
3 of 5 stars Reviewed 3 days ago

A 20 kilo baggage allowance ? and then over 40 HK $ per kilo if over, really ? Service in the economy was lacking, and inattentive ( this is surprising as in the main I have heard of only good things about this airline) Will I fly Cathay again, I think not.

International Economy
Tampa Bay Florida
Level Contributor
204 reviews
67 helpful votes
5 of 5 stars Reviewed 3 days ago

One of the best flights ever. Since we were on Business we had outstanding service. The lounge in our stopover in Hong Kong was an outstand perk. They offered everything and then some. The sleepers have great comforters, private cubicles and plenty of room. Meals were great and snacks also. This is the only way to go on long Asia...

more  International Business Class

Colombo, Sri Lanka
Level Contributor
6 reviews
1 helpful vote
5 of 5 stars Reviewed 4 days ago

Amazing comofort service food and ease of travel.. easy heck in ... special luggage handling...and got upgraded as well!!

International Premium Economy
About Cathay Pacific
From its headquarters and main hub at Hong Kong International Airport (HKG), Cathay Pacific (CX) flies to dozens of destinations across Asia, Oceania, Europe, Africa and North America. A founding member of the oneworld alliance, Cathay Pacific is currently the world's fifth largest airline. Its fleet includes long-haul aircraft with three-cabin (Business, Premium Economy and Economy Classes) and four-cabin (First, Business, Premium Economy and Economy cabins) configurations. Regional flights operate on aircraft outfitted with Business Class and Economy Class cabins. Cathay Pacific is well known for the lounges it operates at HKG, which can be used by First Class and Business Class travelers.
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