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Air Transat


3.5 of 5 stars
25 Reviews
Headquarters: 5959 Chemin Cote Vertu Ouest +1-877-872-6728 Website

TripAdvisor Reviewer Highlights

Read all 25 reviews
Visitor rating
  • 7
    Excellent
  • 6
    Very good
  • 3
    Average
  • 6
    Poor
  • 3
    Terrible
Holiday flight Toronto to Cayo Coco

Flew with Air Transat for the first time in many years. Our last flight with them was probably 15... read more

4 of 5 starsReviewed 4 days ago
Steph300
,
Belleville, Canada
Rating summary
  • 3 of 5 stars
    Legroom
    3 of 5 stars
    Seat Comfort
  • 3 of 5 stars
    Inflight Entertainment
    3 of 5 stars
    Onboard Experience
  • 3.5 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
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25 Reviews from our TripAdvisor Community

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25 reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
Calgary, Canada
Level Contributor
11 reviews
10 helpful votes
5 of 5 stars Reviewed 3 days ago

because I am handi cap , I can get on first and get seated before the other passengers get on.i was seated. right behind the business class of people .i know that I can't use the washroom in the front ,but this time we had to sit seated until the sign came off and we could un buckle and use...

more  Caribbean Economy

Olds, Canada
Level Contributor
10 reviews
12 helpful votes
5 of 5 stars Reviewed 3 days ago

Last year we travelled with Transat and the service was amazing so we did so again this year. We booked our trip 9 months in advance to secure an upgraded room at the Camino Real. Between myself and my travel agent we could not seem to get help from Transat staff members to send some sort of confirmation or an...

more  Mexico Business Class

Belleville, Canada
Level Contributor
17 reviews
39 helpful votes
4 of 5 stars Reviewed 4 days ago

Flew with Air Transat for the first time in many years. Our last flight with them was probably 15 years ago and was not a pleasant experience. Transat had the best price on our vacation package so decided to give it another try. Glad we did, vast improvements from our last experience. Aircraft was a 737, newish and in appeared...

more  Caribbean Economy

Toronto, Canada
Level Contributor
7 reviews
41 helpful votes
4 of 5 stars Reviewed 4 days ago

air transat delivered value , and I would recommend it to any value seekers. The flights were timely , and I purchased duty free delivered on my way back it was a great service

Caribbean Economy
Bora Bora, French Polynesia
Level Contributor
25 reviews
9 helpful votes
3 of 5 stars Reviewed 5 days ago

Cheap airline for long hauls flights, like low cost. Everything is under average but you will get safely from point A to point B.

International Economy
Level Contributor
22 reviews
24 helpful votes
2 of 5 stars Reviewed 5 days ago

The plane was late, small, no food, and they played the Minions movie at 10 pm. Really! Two kids on plane! And Ant man on the way home, really. These planes are small no foot room at all, no good for sleeping ! But we got there on time. Then on way home had to wait to dock so cops...

more  Caribbean Economy

Ottawa, Canada
Level Contributor
8 reviews
12 helpful votes
5 of 5 stars Reviewed 5 days ago

Although I was a regularp customer on air canada due to my career and flight destination availability, I find myself using air transat club service for personal travel. I have used this airline multiple times and strongly recommend booking early and getting club class. If not, option plus is available and offers less, but still excellent service. We have used...

more  Mexico Business Class

Vancouver
Level Contributor
468 reviews
499 helpful votes
2 of 5 stars Reviewed 5 days ago

Seat Comfort If you want leg room, book a seat by the exit, rows 12 or 13 or the first row. The eixit seats will cost an additional amount of which there are few to choose from. We paid $30 per seat for an exit aisle seat coming back. Going to Cancun, we sat in row 14 and my tall...

more  Mexico Economy

Winnipeg, Canada
Level Contributor
18 reviews
20 helpful votes
1 of 5 stars Reviewed 6 days ago

No one in 1st class, but flight crew took over bathroom and would not allow passengers to use. We had to use the ones in the back of plane. Flight crew came by once for refreshments during 4 hr flight and not a peanut or cookie offered. Meanwhile flight crew laughed and enjoyed the 1st class cabin. Landed Puerto Vallarta,...

more  Mexico Economy

Regina, Canada
Level Contributor
4 reviews
2 helpful votes
2 of 5 stars Reviewed 6 days ago

Direct flight was a nice option, and that's about it. Flight attendants were friendly - flight was on time. Seats were small, crowded, zero leg room. The movies looked good but the sound was terrible - to the point I took headphones out because I couldn't decipher anything. Guess I could have spent $8.00 to buy headphones on the plane!...

more  Mexico Economy

About Air Transat
Montreal-based Air Transat (TS) flies to 60 destinations in Canada, the United States, Mexico, the Caribbean, Central America, South America and Europe. Because it specializes in vacation destinations, it typically flies to warmer destinations during winter months and European destinations during summer months. It has operating bases at Montréal–Pierre Elliott Trudeau International Airport (YUL), Toronto Pearson International Airport (YYZ) and Vancouver International Airport (YVR). Air Transat aircraft have two cabins: Club Class, which is the equivalent of Business Class, and Economy Class.
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