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Air France


3.5 of 5 stars
41 Reviews
Headquarters: 45 rue de Paris, 95 747 +33-36-54 Website

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Visitor rating
  • 10
    Excellent
  • 15
    Very good
  • 7
    Average
  • 5
    Poor
  • 4
    Terrible
Good flight, but bad lounge experience

Air France uses Boeings 777 for the flights between Paris and São Paulo. The plane was not brand... read more

4 of 5 starsReviewed 3 days ago
Orlando_Vaz_Neto
,
Belo Horizonte, MG
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Inflight Entertainment
    3.5 of 5 stars
    Onboard Experience
  • 3.5 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
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41 Reviews from our TripAdvisor Community

Write a Review

41 reviews from our community

Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Noida, India
Level Contributor
40 reviews
28 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

It is a normal flight in all aspects. What irritated me that I pressed "Call Attendant" button many times but nobody ever came to attend. Very irritating.

International Economy
Helpful?
Thank VijaySharma_CFA
Houston, Texas
Level Contributor
9 reviews
4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have been traveling with Air France for eight years going to Russia and other European countries. 100% satisfied. Comfortable seats, clean restrooms, great service and food, the meal served is always tasty with some choices, the flight attendant and crew are always attentive and very friendly. When I am on board a plane, I cannot sleep much, but I...

More  International Economy

Helpful?
Thank Irinamm139
Belo Horizonte, MG
Level Contributor
297 reviews
1,232 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Air France uses Boeings 777 for the flights between Paris and São Paulo. The plane was not brand new, but was in good shape. The crew was very attentive and willing to help. The food and beverages were very good. Despite a 20 minutes delay on departure we landed on time at CDG. Checked bags with the priority tags appeared...

More  International Business Class

Helpful?
2 Thank Orlando_Vaz_Neto
Level Contributor
11 reviews
1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great airline. big and spacious planes with great staff always smiling. leg room, food and everything on the board of the plane is great.

International Economy
Helpful?
Thank Charbel L
Worcester, Massachusetts
Level Contributor
11 reviews
2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Actually I flew first from Ostrava OSR to Prague, and then from Prague to Paris CDG quite early in the morning. I was quite pleased with the Air France service. The meal served was quite tasty, and cabin crew made sure to serve and clean up in a timely manner. The breakfast served on the Prague-CDG leg was also tasty....

More  International Economy

Helpful?
Thank TSezer
Castres-Gironde, France
Level Contributor
18 reviews
5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

They're really great about treating passengers to all sorts of extra "goodies" - snacks, sandwiches, booze, sodas, etc. in between "scheduled" meals, which I found wonderful. But, I'm fluent in French, so that may have made a difference. The French value politeness and consideration, which I can't say of some other countries. Good in-flight movies, too.

International Economy
Helpful?
Thank ginijeanne
Marseille, France
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Some people complain about the service, but Air France has the most reliable arrivals of any airline within the country. There are no luxuries, but the schedule is prompt and reliable. What more can someone expect? It's good value for the many flights between cities.

Domestic Economy
Helpful?
Thank Maree J
Kiev, Ukraine
Level Contributor
14 reviews
1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Very busy flight attendants. Everyone should be something all the time. Perhaps it is because of their cute looks. Surprisingly, the flight attendant understood my English poor. It was like a tease. Similarly, it was often in Paris as well. And as airline promised "France is in the air": traditional French cuisine breakfast helped stretch trip))

Europe Economy
Helpful?
Thank TsybaSasha
Scotland
Level Contributor
7 reviews
13 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Dreadful cabin service on outbound flight of holiday to CUBA. Stewardess was unhelpful and her manner best described as surly. Not a great start.

International Premium Economy
Helpful?
Thank chb55
Barcelona, Spain
1 review
1 of 5 stars Reviewed 6 days ago NEW

I have booked a return flight on internet for myself and family Madrid to San Francisco. I wanted to upgrade one of the seats to Business Class and I was willing to pay for it. I wanted to get in contact with them via email however was not possible to find any email address to send the request. I have...

More  International Economy

Helpful?
Thank santiago0BCN
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).
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