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Air Europa


2.5 of 5 stars
9 Reviews
Headquarters: Son Sant Joan Aeropuerto de Mallorca, 07611 +34-902-401-501 Website

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  • 0
    Excellent
  • 3
    Very good
  • 1
    Average
  • 2
    Poor
  • 3
    Terrible
Old aircraft, no individual TV screens

Very poor and low quality flight. An old A330-300, nicknamed by the crew as "la pobre" (the poor... read more

2 of 5 starsReviewed 1 week ago
JavierAUS
,
Sydney, Australia
Rating summary
  • 2.5 of 5 stars
    Legroom
    3 of 5 stars
    Seat Comfort
  • 1.5 of 5 stars
    Inflight Entertainment
    2 of 5 stars
    Onboard Experience
  • 3 of 5 stars
    Customer Service
    2.5 of 5 stars
    Value for Money
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9 Reviews from our TripAdvisor Community

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9 reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
Aarhus, Denmark
Level Contributor
3 reviews
1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

The worst trip in my life. Started in München to Madrid - even though the plan was only halfway from Madrid to München, the airline did not tell about it - just kept people waiting for boarding to UX1516. Chech their schedules - never kept. Coming to Madrid in order to board to Havana (UX51) - of course this was...

More  International Economy

Helpful?
Thank Helge P
Sydney, Australia
Level Contributor
28 reviews
3 helpful votes
2 of 5 stars Reviewed 1 week ago

Very poor and low quality flight. An old A330-300, nicknamed by the crew as "la pobre" (the poor one), with no individual entertainment system for an 11 hour-flight. Very disappointed with the experience. On my flight back, we had a 4 hour delay and the same aircraft with no individual entertainment system. Apparently, the whole week Air Europa had a...

More  International Economy

Helpful?
Thank JavierAUS
London, United Kingdom
Level Contributor
13 reviews
3 helpful votes
4 of 5 stars Reviewed 1 week ago

All round good flight, no stress. Food coming back was best to avoid and no individual TV screen but i slept the whole flight anyway.

International Economy
Helpful?
Thank paris654
Toulouse, France
Level Contributor
9 reviews
4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very average airline, they could improve.. The plane was old, smelly, not very comfy seats.. But the worse is that is the second time they break my luggage! And it was totally brand new! After tried to complain with customer service in Palma for an hour, they totally ignores me and were very rude. I got not answer. Food is...

More  International Economy

Helpful?
Thank Meli2302
Roosendaal
Level Contributor
12 reviews
4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

In Dec. 2015 and Jan. In 2016 we had four flights with Air Europe (Amsterdam - Madrid - Havana and return); all of these flights had at least 1 hour delay. Because we had a connecting flight in Madrid, we had to run to be at the gate on time; This resulted in considerable stress ... The connecting flights however...

More  International Economy

Helpful?
Thank Roosendaalse2013
White Bear Lake, Minnesota
Level Contributor
32 reviews
14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There is nothing fancy about Air Europa. No complementary beverages and no peanuts, just transportation. With that said they provided what I paid for and both the ground crew and the flight crew were very helpful and friendly.

Europe Economy
Helpful?
Thank Lee J
About Air Europa
Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.
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