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Aer Lingus


4 of 5 stars
25 Reviews
Headquarters: Head Office Building Dublin Airport, K67 XF72 +353-1890-800600 Website

TripAdvisor Reviewer Highlights

Read all 25 reviews
Visitor rating
  • 13
    Excellent
  • 5
    Very good
  • 4
    Average
  • 1
    Poor
  • 2
    Terrible
Great staff, service and enjoyed business class

We chose Aer Lingus as we found the business return reasonable and also to take advantage of... read more

4 of 5 starsReviewed 2 days ago
Wendy119186363
,
Reading, United Kingdom
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 3 of 5 stars
    Inflight Entertainment
    3.5 of 5 stars
    Onboard Experience
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
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25 Reviews from our TripAdvisor Community

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25 reviews from our community

Date | Rating
  • English first
  • Any
English first
Rochester, Massachusetts
Level Contributor
10 reviews
5 of 5 stars Reviewed yesterday NEW

Very professional crew and staff. Meals were good considering being on a plane for 6 hours. Plenty of movies and TV shows to choose from

International Economy
Helpful?
Thank Hugh H
Boston, MA
Level Contributor
33 reviews
10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First time traveling to Europe with this airline. Easy check in - bags arrived safely - seats were comfortable. Meals were delicious and you had several snacks. Staff at desk and in service was very professional. There was a TV at every seat, so each one of us (7) could enjoy the movies we liked. The price was the best....

More  International Economy

Helpful?
Thank Martha2010
Castlebar, Ireland
Level Contributor
40 reviews
24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Its been some time since I traveled with Aer Lingus. The service was exceptional. The staff were well groomed and very pleasant. The aircraft was clean and in good condition. Think I will travel more with Aer Lingus in the future.

Europe Economy
Helpful?
Thank Elizabeth M
Reading, United Kingdom
Level Contributor
434 reviews
187 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We chose Aer Lingus as we found the business return reasonable and also to take advantage of clearing US customs in Dublin. It is well worth the extra time to go via Dublin. The service in business was excellent and the staff very cheery and helpful. Lots of good banter. Flight went swiftly. On returning our flight was very early...

More  International Business Class

Helpful?
Thank Wendy119186363
Dundee, United Kingdom
Level Contributor
27 reviews
13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I Fly this route regularly (and my son every three weeks) with Aer Lingus and cannot fault the Cabin Crew or Staff they have always been very attentive, the only downside I would say is that the Flying with Aer Lingus Regional often or not the flights are often delayed by an hour or more. Also if meal vouchers are...

More  Europe Economy

Helpful?
Thank OneSc0t
Monmouthshire, United Kingdom
Level Contributor
15 reviews
9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our flight was cancelled. We went to customer service desk. They kept us fully updated and worked hard to get us on earliest flight - we were actually allocated an earlier flight !! First class customer care. Thank you

Europe Economy
Helpful?
Thank T1CHT2014
Level Contributor
67 reviews
9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

You get what you pay for! Got the job done. On time. I like the menu in Economy, which you have to pay extra for, but is way better that other "free" airline food. Coffee in particular was excellent!

Europe Economy
Helpful?
Thank Henri C
Los Carrascos
Level Contributor
46 reviews
8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff were efficient but not good refreshments as some items of food were not available.delay on flight unfortunately

Europe Economy
Helpful?
Thank Ian C
ireland
Level Contributor
23 reviews
46 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Love flying with Aer Lingus from ease of booking to the great service from the moment you step on board . No hard sell on board and the aer stewards are so pleasant and helpful. another great trip. Check in a pleasure and no problems with bags. Were offered the option of taking our cabin baggage on board for free.

Europe Economy
Helpful?
Thank hbucket1
Dublin, Ireland
Level Contributor
5 reviews
4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Staff very professional , friendly and helpful at the same time . Flown with them before and find them to be great . Clean planes which is always a plus. Smooth landing made by pilot even with extremely high winds .

International Economy
Helpful?
Thank Mimimy9
About Aer Lingus
As the national carrier of Ireland, Aer Lingus (EI) offers flights to five airports within Ireland, as well as to destinations in Europe, Africa, Africa and North America. In total, the airline flies non-stop to about 80 cities and serves an additional 80 destinations through its partners Etihad Airways, JetBlue Airways and United Airlines. Headquartered in Dublin, the airline's primary hub is at Dublin Airport (DUB). It also has operating bases at George Best Belfast City Airport (BHD), Cork Airport (ORK), London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Shannon Airport (SNN). Short-haul flights to points in Europe, Africa and Asia Minor use aircraft that only have Economy Class cabins. Long-haul flights to North America and some points in Europe have both Economy and Business Classes.
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